How to connect your eBay store and import orders to blue™?

To connect your eBay store to blue, follow these simple steps:

1. Log in to your blue account and select Data Sources from the menu.

2. Click on 'Create new', as shown in the image below.

3. Choose the 'Marketplace' option.



4. Choose the eBay marketplace from the list, and click 'Connect'.


5. Enter the name of your eBay store, and click 'Connect'.

When you click ‘Connect’, you will be redirected to your eBay account to grant access to the blue Print and Ship application.  

6.  Log in to your eBay account and allow access to the  blue Print and ship application, by clicking on the ‘I agree’ button, as image shows below.


After several seconds, the application will be added to your eBay store and you will be redirected back to blue.

7. Your store should now display on your Data Sources page, as shown below:

8. To import all unfulfilled orders from your eBay store, just click 'Import' button. If you would like all your unfulfilled eBay orders to be automatically imported whenever new order is created on your eBay store, then check 'Automatically import orders'.

Please Note:  You can only import domestic orders. International orders, orders with no shipping address and orders with duplicate order number will not be imported.

All imported orders will be on the Orders page within the blue platform. Once on the Orders page, you can manage your orders, update order data, review the postage price, and purchase and print labels in batch. To learn how to manage orders and purchase shipping labels in batch, please click here.

When you purchase a label(s), a tracking number will be sent to your eBay account and your order status on eBay will automatically be updated to 'Shipped'.  

For any questions or additional assistance please contact us via email, [e-mail].