How to reset your password?
If you forgot your password, follow the steps below to reset it and get a new one:
1. Go to the Log in page and click the Forgot password option:
2. Enter your account's email address and we will send you a link to reset your password.
3. Follow the link you have received via e-mail to reset your password. Choose a new one (1 on the picture below), confirm it (2), and click the Change password button.
Note: The password needs to contain at least 8 characters; one upper, one lower case letter, one number, and one symbol.
4. When done, return to log in page and type in your new password:
Note: If you would like to avoid the steps above and test our blue™ platform, you can visit our sandbox page. Here is how: Go to https://blue-sandbox.myib.com/register, create an account by entering your email address and creating a password. You will immediately have access to start printing test labels. Test labels can not be used for shipping real packages.
Please don't hesitate to contact us at support@myibservices.com, if you have any additional questions, or need assistance.